Friday, April 24, 2009

Winnipeg Should Just Sell the Simple Life

I've been to so many meetings recently with all the entities responsible for "Selling Winnipeg to the World," and the only thing I've learned is that no one has any idea what to promote or who we truly are as a city.

What is the unique selling point of Winnipeg? Is it cheap Hydro? The amount of sunshine? The upcoming Canadian Museum for Human Rights? Or maybe its our steady economy or our growth potential being the center of North America? Ask yourself this, would you move your entire family and business to a new city for a museum or for cheap hydro? The answer to all these questions is no.

We are in a very unique time as Winnipeggers in that the opportunity to be a leader as a city on a national level has never been so readily available since the early 1900's. At that time, it was our location and natural resources that gave us the title as one of the fastest growing cities on the continent. We all know what's happened since then, but because those same reasons for our rapid growth exist today, I think there is a fundamental question that we are failing to ask. Do we want to be the next Toronto or Vancouver? I think the answer again is no.

Majority of the campaigns that have ran recently - such as Spirited Energy, or more recently, "We Believe in Winnipeg"- touch on the idea of the ease of life in Winnipeg, but none seem to feel this is enough to make people want to relocate their home or business here. I think it is.

People that crave the pace of life or ego stroke that comes with living in Toronto or New York have no interest in Winnipeg. They would find us way too boring. And if you ask a Winnipegger, they don't want them. It is the simple life that makes Winnipeg appealing.

Yes these campaigns make mention of the friendly people and the fact that you are an hour away from being on a lake at the cabin; but they all seem to then mask this by sending a message that puts us in competition with Vancouver or Calgary. We can't compete with them because, at our core, Winnipeggers don't carry the same values. If we did, we'd live there.

Why not run a global campaign called "Winnipeg - the simple life" and really focus on this as a benefit. That you can relocate your family and start the small business you've always dreamed of and have a fighting chance of success in our market. That we choose rather to work to live than live to work. Sure there are some workaholics in Winnipeg, but ask most people and all they want to do is get through the day to enjoy a drink on a patio on Corydon or a round of golf with their buddies.

By focusing our marketing plan as a city on what we will eventually be once CentrePort Canada is built and once we figure out rapid transit, people outside of the city who receive this probably think "Hmm... maybe I'll move to Winnipeg once all this is done?" Instead we should be looking to attract the people who are thinking "Man I hate waiting in traffic for 2 hours everyday, never seeing my family, burnt out. Winnipeg sounds like a great place to relocate to start enjoying my life again."

What this also does is help the younger generations realize how good they have it. Instead of our media focusing on the negatives of living in Winnipeg, and staring wide eyed at the Vancouver's of Canada like a horny teenager, let's laugh at how these other cities are so lost in their egos that they need to work 20 hours a day just to feel important enough to sit in their new Mercedes for 3 hours in rush hour traffic; all the while I've already gone to the gym, had a long walk with my wife and watched the latest movie I've been dying to see. Youth want entertainment, not work. The only reason larger cities seem appealing is because you make more money which provides more entertainment. Help them realize they can do it all right here, with less work and enough pay to live a happy life.

Ask most Winnipeggers who've travelled or lived in big city centres and you tend to get the same answer, "great place to visit, but I'd never live there." And for those reading this that have never left Winnipeg, my guess is you're all the biggest whiners. Take a trip, so when you come home you can once again realize how good we have it.

Its the KISS syndrome Winnipeg. Let's do what we're good at which is working hard through the winter so we can play in the summer. Enough of trying to be like all the other cities, its time they started envying us.

Monday, April 20, 2009

Winnipeg Believes - but not in Advetorial

So its been two weeks now that the Winnipeg Free Press, in conjunction with the Winnipeg Chamber, have put out this "We Believe in Winnipeg" insert into the Sunday edition of the paper. When I first heard the idea, my fear was that the piece would simply be a cash grab for the Free Press to hit up the Winnipeg businesses who fall under the featured industry sector. The verdict - it's even worse.

First off, why wouldn't the Free Press look to engage the opinions of writers outside of the Winnipeg market? How fresh can articles on Winnipeg's agricultural and aerospace industry be when three of the five stories are written by the same person? The first edition featured Winnipeg's art scene. I just happen to have a friend who is part of the administration team for the Manitoba Theatre Centre, and he told me the interview for their article was a laugh. The writer asked questions like "what makes the MTC special?" What kind of amateur question is that? I'll tell you what it is, its a lazy approach by a writer uninspired by an article he obviously has no passion about. My suggestion...

Why not bring in writers from outside the province, have them tour the arts scene for a week, try different restaurants, stay in a few different establishments, and get a real flavour for what our city has to offer? They wouldn't need to ask 'what makes the MTC special' because they could formulate their own opinion and fresh perspective.

This second edition featuring the ag and aerospace industry is about as interesting a read as a Sunday grocery list. Tell me... is knowing that Boeing Winnipeg are a major supplier to the 787 Dreamliner program got anyone falling in love with our city? Where is the fun? Are these truly success stories meant to inspire or just an extension of the "City and Business" section?

I had the privilege of sitting down for an open forum put on by the Winnipeg Chamber of Commerce where a number of key Winnipeg business owners and professionals had their moment to talk about why they love Winnipeg and what they think of the "We believe" campaign. To my surprise, despite some of the gray hair in the room, most were saying that doing this in the newspaper is missing where most people would be learning about their city - in the classroom and on the internet.

One elderly gentleman brought up the recent YouTube sensation - Susan Boyle - and the 20 million odd hits on her performance on the "Britain's Got Talent" t.v. show. He was encouraging the Chamber to look at new media to send the message of why this city is great. I had a laugh because no one seemed to know of the "Incredibly Cool" campaign trying to convince the world that Winnipeg exists, and the Chamber - a supporter of the campaign - never mentioned it either.

I love Winnipeg, and I don't need my local paper to tell me that. The fact that I happen to be a young 30-something that actually reads the paper everyday is mainly due to the fact that I'm in advertising, and I look to see where Winnipeg business owners are advertising more than anything. I don't claim to have the answer to how we can help Winnipeggers get over their inferiority complex, but newspaper articles and YouTube videos that accentuate this negative feeling and come off as advetorial do more harm than good. Let's talk to the school boards to provide more positive content on our city's history and look to government to provide more subsidy for young people to enjoy entertainment. Keep 'em informed and entertained and they'll stay.

Friday, March 27, 2009

Winnipeggers It's Time to Believe in Winnipeg

No matter if I'm talking with Winnipeg business owners, members of government or friends and family - Winnipeggers, for some reason, are their own worst enemies. Despite all the good this city offers to both business and families, Winnipeggers still believe our city is second-class to the rest of the nation. At least before people would run down Saskatchewan to make themselves feel better about living in Winnipeg; but even that's changed with the economic success that province has been experiencing. Even more than their success, what really makes the difference is the people.

Just look at Rider fans for example. No matter the importance of the game or time of year, they fill their stadium. They are known across the CFL as the most loyal fans, hence the term "Rider Pride." Blue Bombers fans?... we struggle to fill the stadium when we host a playoff game. We'd rather sit at home and watch the game while we complain about how awful the weather is outside.

For all these negative reasons and more, it was high time that the city started targeting the message of how good it is to live in Winnipeg...to Winnipeg. This is why it was encouraging to read that the Winnipeg Free Press and the Winnipeg Chamber of Commerce plan to launch a new campaign to get the city to feel good about itself. Too often all marketing efforts are focused at drawing interest from tourism and relocation outside of Manitoba - but what's the point if when people get here we give them every reason to leave?

The "We Believe in Winnipeg" campaign will see a series of stories run over several months about Winnipeg successes, beginning on April 12. Says Dave Angus, Winnipeg Chamber of Commerce President, "The effort is not a marketing campaign. Winnipeg needs to get over its inferiority complex and do a better job of trumpeting its success stories."

Let's hope this doesn't fall on deaf ears. I know I go blue in the face sometimes defending what a good way of life we have here. Just like when you start to feel sick, if you convince yourself that the next day you're taking off work, and "whoa my head feels weird," you can literally will yourself into a state of illness. I think we've done the exact same thing in how we perceive our city. If you believe it sucks - it sucks.

Next time you feel the need to complain about the weather or the potholes or the mosquitoes, take a deep breath, punch yourself in the stomach, poke yourself in the eye - do something to condition yourself to instead focus on; the friendly people, the arts & cultural scene, clean air, whatever. And, like my Mom used to say "if you have nothing nice to say, don't say anything at all." That or move. I hear space is freeing up in Ontario and Alberta.

Thursday, March 19, 2009

Start Living Campaign Relying on Old Media

The province of Manitoba has announced their newest campaign to try and attract relocation of Canadians to Winnipeg and other cities and towns in Manitoba. The Start Living campaign is a reworking of the provincial government's previous $3-million Spirited Energy promotion which was riddled with criticism for its limited results and community support.

$2-million dollars is being invested into television ads to run nationally promoting all the reasons to consider Manitoba as a place for people and businesses to relocate, along with newspaper ads targeting Southern Ontario created by Destination Winnipeg. What has yet to be mentioned is any investment towards marketing online.

Though I still feel traditional media can be of successful in creating interest in a product, service or destination - ultimately their shelf-life is limited. Once people see an ad and express interest, they look to the internet for further due diligence. A website is required to deliver the information, but there is more than just setting up a site to support traditional media. When marketed properly, it is your 24/7 salesperson driving interest and locating audiences, globally, who may not have seen or have access to the newspaper ads or t.v. spots.

Consider that every week the press is reporting the declining ad revenues in traditional media because of the change in habits in how people spend their leisure time. Marketing online carries two major advantages over traditional mass media:

1) it is measurable as you can physically see what people are typing in when they search to find things online and you can see how many people have visited a website - both keys to any marketing campaign and;

2) your message is more targeted, in that the person searching is already pre-qualified as interested in what they are searching for (ex. if you type in "great places to raise a family" its because you are looking to move); this also makes it more cost-efficient as opposed to mass media which sends a general message hoping people will be in the market when they come across it

All and all, the province is right when they say now is the time to be capitalizing on our economic stability to attract people and business to relocate. I would just hate to see the $2-million already invested yield the same poor results as Spirited Energy.

Tuesday, March 3, 2009

Canadian Museum For Human Rights Near It's Goal

The recent donations to the Canadian Museum For Human Rights prove that, despite hard economic times, businesses across Canada believe in the vision of Izzy Asper and the importance to the success of this international destination. The recent efforts by the Friends of the Canadian Museum For Human Rights, led by the endless energy of Gail Asper, has put the Museum only $2 million dollars shy of their goal to raise $105 million dollars from the private sector.

The Cardinal Foundation - created out of the good will of Tim Burt, CEO of Winnipeg business Cardinal Capital Management - has agreed to donate $100,000 over five years. Burt felt it was time his organization had more focus in their charitable donations going forward, despite the roughly 25 per cent decline in the firms assets over the past year.

The firm is encouraging employees and clients to get involved, noting the foundation is open to anybody at Cardinal Capital. They've even developed a financial incentive to volunteer-minded employees.

On a larger note, Graeme Sifton, President of The Carolyn Sifton Foundation, has made a $1 million dollar donation in honor of his late mother Nancy. The donation was motivated by the Museum's focus on educating youth to the importance of human rights.

Winnipeggers should be glowing as the Museum will bring both tourism dollars to Winnipeg, and a sense of pride in providing the world an architecturally stunning destination, focused on bridging people through our common rights as humans.

Monday, February 23, 2009

Manitoba Homecoming 2010 Well Timed

With the stable economy being enjoyed in Manitoba, Manitoba Homecoming 2010 seems like a timely event. Why not try and attract the starry-eyed ex-pats back to their home province instead of continuing to reside in someone's garage north of Calgary hungry for oil? Considering the economic climate in Alberta and Ontario - home to many former Manitobans - this may just be the bait to lure them back. If not for good, at least for long enough to soak them for some much welcomed tourism dollars.

The fact that Kevin Walters is Executive Director of Manitoba Homecoming 2010 provides hope that the lofty goals of turning a $2.5 million dollar investment into $30 million dollars of new tourism revenue may be possible. Possible, but tough based on your average $10 social ticket.
Walters led Winnipeg's Juno Awards bid in 2005 and was integral in organizing the Canadian Country Music Awards just last year. I like that Walters is realistic as well, "I'm not naive enough to think any single event would bring Manitobans back," he said - "But when you get enough of these events and package them you can accomplish (something)." Something...? I'm not exactly sure what that something is, but anything would be more than the brand Spirited Energy generated - or should I say cost.

I don't know if a few free concerts will be enough to bring 50,000 visitors and 100,000 room-nights to Manitoba hotels, but it makes sense to try. We have a lot of positives leaning in our favour right now as a province. If we can get a few thousand ex-pats to spend a day at the Forks listening to live music, reconnecting with old friends and remembering all the good Winnipeg, and the province have to offer, it just might be enough to pull the heart strings hard enough to bring them back to relocate.

Friday, February 20, 2009

Manitoba Business Shows Leadership in Diversity

Alberta who?

The Alberta tar sands are looking more like quicksand these days. The Alberta government originally projected six months ago they'd have an $8.5-billion budget surplus this year; they now admit they'll have to kick in $1 billion of extra cash to avoid being in the red. Alberta, most recently the Provincial juggernaut in Canada because of their abundance of oil, are now in a recession based purely on an inability to diversify.

Like any smart business person knows, one of the biggest mistakes you can make is to have your company rely on one client to provide the majority of your revenue. The minute the client cancels, you can pretty much say goodnight to your business as a whole. Running a province is about as big a business as you can operate, and due to poor management during their boom period, many Albertans will now find themselves a casualty of government's failure to see past their short-term riches.

I think Alberta NDP Leader Brian Mason said it best, "For years this government has put their friends in the oil and gas industry before ordinary Albertans and their families," Mason said. "Today we're paying the cost."

Manitoba on the other hand is well-diversified across many industries, and we are well-positioned to weather the economic storm. Of course, we're not untouchable, however we have been able to avoid the yo-yoing that occurs when too dependant on one industry.

Imagine for a a moment that Winnipeg business was as reliant on Canada's leading media company CanWest Global as Albertans are on the oil and gas sector. With reports of looming bankruptcy, and the potential of the Asper family losing company control, Winnipeggers would soon be moving West cheering Green this labour day weekend.

So for all you ex-pat Manitobans with big dreams of big money in Alberta I say this ... you always have a home in Friendly Manitoba. See you soon!

Saturday, February 14, 2009

Winnipeg Business Is Poised to Dominate Canada

There I said it; the title - "Winnipeg Business Is Poised to Dominate Canada." Why not? Everything is pointing in that direction.

I could go on.

This is the time to put personal agendas aside both publicly and privately, and live-up to the potential that our geographic location provides us.

Who cares about who gets the credit? And if you do... you should ask yourself why?

I've met with a lot of Winnipeg businesses over the last year, and its been an eye-opener. We should be proud of our private sector. There are a lot of sharp minds in this city, and the most exciting part about the people I've met is their will to take risks. I mean really... everyone knows Winnipeggers love to gamble.

The investments in physical infrastructure that are happening in Winnipeg are exciting; but there is a missing piece that is being unfulfilled. The infrastructure for marketing these developments.

The infrastructure for how we will send these ideas to the world is equally important to how we complete them physically. In order to "sell Winnipeg to the world" we'll need to invest dollars into laying the foundation for our virtual infrastructure, webbing all the entities into a common voice across the internet - so we are visible globally.

If the City of Winnipeg and the private sector can meld these two elements seamlessly, we will truly have a product and a stage on which to market it.

Winnipeg...its time we stomp on the Vancouver's and the Toronto's. You know if they could do it to us they would.

Tuesday, February 10, 2009

Winnipeg a Living City

I recently watched an interesting documentary this weekend on CBC called Living City: A Critical Guide. It was hosted by Christopher Hume, a provocative urban critic and columnist for the Toronto Star. In the special, he travels by train from Halifax to Vancouver, stopping at all the major cities, highlighting the projects and passionate people who will shape urban life in Canada in the coming decade. Hume also gives the viewer a firsthand look at what's wrong with Canada's aging infrastructure, failing mass transportation and overall lack of political will.

Of course being a Winnipegger, I was most interested as the train neared my home town. Before heading into the commercial break leading into the part about Winnipeg, Hume says this "I want to see what happens when a city dreams, but its ambitions falter." Needless to say this statement got me quite worked up - I couldn't help but agree to some level - though I refuse to be defined by this statement.

Hume goes on to talk about how Winnipeg business and the economy were booming in the late 1800's - a time when we were known as the "Chicago of the North." We were leaders in transportation and infrastucture, supported by our geographic location. When Hume arrives he stands outside the doors of the VIA Rail depot, and upon staring at our downtown asks "where is everybody?"

The piece was quite negative in its view of Winnipeg, but was factual. The positive aspect of the documentary was the review of the new MB Hydro Building, and the leadership role they are taking in Energy Engineering.

I don't want to spoil the documentary for those that want to watch the special online. For any Winnipegger or Winnipeg business, it truly is a must see. A piece that should motivate and guide the way we think about urban development in the decades ahead.

Monday, February 2, 2009

Winnipeg Business Can Learn From Maple Leaf Foods

You can't help but applaud the job that Michael McCain - President and CEO of Maple Leaf Foods - has done since last years listeria outbreak. With the company facing a national image crisis, McCain has been able to turn a corporate nightmare into standard business practice.

From the t.v. commercials to the full page newspaper ads, McCain has taken full accountability for the problem that occurred; and has managed to spin the entire issue into a corporate strength. Listeria - from everything I've read - seems to be an inevitable occurrence. The problem has been kept under wraps in the industry until last year's outbreak. Now - in addition to a public apology and open door policy to the press on the matter - McCain drives ahead in waters not normally ventured by big corporations - honesty. Huh? Who would've thunk it?

I quote "The greatest risk to the Canadian food-safety system is the multitude of Canadian plants which do not find positive test results simply because they don't test adequately. If you test, you will find and you can eradicate with the proper protocols. If you don't test you won't find, but there will be no eradication which is the real food safety risk in this country."

Need I say more? What will be interesting is seeing how many competitors will begin reporting listeria cases of their own - and if they don't - what the public opinion will be?

So Winnipeg Business... what dirty secrets do you hide? What industry ghosts are lurking in your darkest corners, away from the public light? Can honesty position your company ahead of your competition? Consumers are only getting smarter, which is directly related to the ease in information the internet has provided. You can run, but you can't hide. Maybe its time to to put your anxieties to rest and be open with what worries you the most about your service to Winnipeggers? What's worse being honest or being discovered?